On March 12 at Kathleen Andrews Transit Garage, Edmonton Transit Service (ETS) announced their unique gender-based approach to further enhance transit safety and security, with a focus on women and girls.
ETS will be one of the first transit agencies in North America to use gender-based analysis plus (GBA+) to enhance safety and security for riders. This tool looks at how different genders and diverse people experience policies, programs and initiatives. ETS will also be connecting directly with community groups and agencies, like the Women’s Advocacy Voice of Edmonton (WAVE) and the ETS Advisory Board, to better understand root causes of safety concerns, particularly for women and girls.
ETS will continue to implement safety and security-related changes to further improve safety for customers, employees, and communities in Edmonton. Taking a holistic approach to safety, ETS will incorporate GBA+ processes, customer journey mapping, and community stakeholder engagement into further planning.
As part of the City’s participation in the United Nations Women’s Safe Cities and Safe Public Spaces Global Initiative, we will focus on including diverse perspectives using a GBA+ lens in the work focusing specifically on women and girls. By improving safety for women and girls, we will further enhance safety for everyone.
In consultation with WAVE and the ETS Advisory Board, ETS heard feedback that a text alert feature, to discreetly report safety and security concerns, would help further enhance transit safety. As a result of this feedback, as well as findings from the 2018 UN Women’s Safe Cities and Safe Public Spaces Global Leaders’ Forum, ETS is working through a full analysis to introduce a text alert feature this summer. Text alerts would go directly to the ETS Control Centre.
Safety and security is always the City’s top priority. ETS provided an update in October 2019 that included sharing the positive results that have been achieved over the last year since an investment in physical and workforce security features such as Operator shields, security guards and upgrades to LRT Stations and Transit Centres. Positive results include a 52% reduction in mischief/vandalism at transit centres and LRT stations, a 25% reduction in crime on transit property, increased perception of safety since last fall, improved surveillance and reporting, and additional support for employees.